PRIVACY POLICY
Printer Part Shop, operated by Chandra Printing Solutions, respects the privacy of our customers and website visitors. This Privacy Policy explains how information may be collected, used and protected when you visit printerpartshop.com, create an account, contact us or place an order.
1. Information We Collect
Depending on how you use our website, we may collect information such as:
Name
Email address
Telephone number
Billing and shipping address
Order and purchase details
Account information
Customer-service communications
Information you voluntarily provide to us
IP address, browser/device information and website usage information
Payment transactions may be processed through third-party payment service providers. We do not claim to directly store complete card details where those details are securely handled by the applicable payment provider.
2. How We Use Information
We may use personal information where reasonably necessary to:
Process and fulfil orders
Arrange shipping and delivery
Provide invoices and order communications
Respond to customer enquiries
Process eligible cancellations, returns, replacements and refunds
Provide applicable warranty support
Maintain customer accounts
Prevent fraud, misuse and security incidents
Improve our website, products and services
Meet accounting, tax, regulatory and legal requirements
Send promotional communications where permitted and applicable
3. Payment Information
Payments may be processed by banks, payment gateways or other payment-service providers.
Payment providers may collect and process payment information according to their own privacy and security practices.
Printer Part Shop does not require customers to provide complete card details to us by email, telephone or other unsecured communication.
4. Cookies and Website Technologies
printerpartshop.com may use cookies and similar technologies necessary for website operation, shopping-cart functionality, account sessions, preferences, security, analytics and other website features.
Some cookies or technologies may be provided by third-party services used by the website.
Users may control certain cookies through their browser or available website settings. Disabling necessary cookies may affect some website functions.
5. Sharing of Information
We do not sell customers’ personal information as part of our ordinary business operations.
We may share information only where reasonably necessary with service providers involved in operating our business, such as:
Payment processors
Banks
Courier and logistics providers
Website hosting and technical service providers
Communication and customer-support service providers
Professional advisers where necessary
Government, regulatory or law-enforcement authorities where legally required
Service providers may process information according to their own applicable privacy obligations and policies.
6. Shipping and International Orders
For order fulfilment, necessary customer information such as name, delivery address, telephone number, email address and shipment details may be shared with courier, logistics, customs or related service providers.
For international shipments, information may also be provided where required for customs clearance, import/export procedures or destination-country requirements.
7. Data Security
We take reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, alteration, disclosure or loss.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Customers are responsible for maintaining the confidentiality of their account credentials and should notify us if they suspect unauthorized account activity.
8. Data Retention
We may retain order, transaction, account and communication records for as long as reasonably necessary for order fulfilment, customer service, accounting, taxation, dispute resolution, fraud prevention and legal or regulatory requirements.
Information that is no longer reasonably required may be deleted, anonymized or otherwise handled according to applicable requirements.
9. Marketing Communications
Where permitted, we may use customer contact information to provide information about products, services, offers or updates.
Customers may request to stop receiving non-essential promotional communications. Transactional communications relating to orders, payments, delivery, account security or customer service may still be sent where necessary.
10. Third-Party Websites and Services
Our website may contain links to third-party websites or use third-party services.
Printer Part Shop is not responsible for the privacy practices of independent third-party websites. Customers should review the applicable privacy policy when using an external website or service.
11. Customer Privacy Requests
Subject to applicable law, customers may contact us regarding their personal information, including requests to correct inaccurate information or raise questions about how their information is handled.
Certain information may need to be retained where required for accounting, taxation, fraud prevention, legal obligations or legitimate business records.
12. Children’s Privacy
Our website and products are not specifically directed toward children. We do not knowingly seek to collect personal information from children except where necessary and permitted by applicable law.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices or applicable requirements.
The latest version published on printerpartshop.com will apply from its effective publication date, subject to applicable law.
14. Applicable Law
This Privacy Policy is governed by applicable laws and regulations of India.
Nothing in this Privacy Policy limits rights that cannot lawfully be excluded under applicable law.
15. Contact Us
For questions or requests concerning this Privacy Policy, please contact:
Chandra Printing Solutions
Website: printerpartshop.com
Email: info@printerpartshop.com
Phone: +91 9660073515